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Alex and Ani Employee Charged with Felony Embezzlement

Police said former employee had $17,000 worth of jewelry shipped to various addresses, zeroed out the charges, and an ex-boyfriend sold it to support a heroin habit.

A former Alex and Ani employee is facing felony charges for allegedly embezzling $17,660 from the company.

Police charged Nicole Caisse, 27, of 22 Riverwoods Court, Rumford, with felony embezzlement in late January after an investigation determined that she was placing numerous orders and then issuing credits to zero out the charges after the orders had been shipped to various addresses.

Caisse reportedly told police that an ex-boyfriend would later collect the jewelry and sell it to support a heroin habit.

The investigation began when a supervisor called police and reported that Caisse had been working for Alex and Ani since November as a customer service rep in the warehouse on First Avenue. Part of her job includes the ability to issue discounts, repair orders and issue refunds.

The supervisor told police that she got an e-mail from another customer service representative who asked her to look into an order with a $1,296 credit issued under 'repairs,' which fell under Caisse's responsibility.

The supervisor then began looking into Caisse's orders and soon found that she had been taking orders and "repeatedly using two different codes and has been issuing credits, which zero out and eliminate all charges," according to a police report.

Once the codes were entered and the credit was issued, police said, she would then ship the items via UPS to an offsite address, sometimes her own address. 

The Alex and Ani IT department confirmed that the IP addresses used to make the orders matched the computers used by Caisse at home and at work. 

An itemized list of all the orders added up to $17,660 and the total "could go up," police said.

Police said Caisse admitted to the crime and in writing, said she did place orders, changed the orders to credits and had the items mailed. She told police that "she started doing all of this in November and then it got out of control."

Police said Caisse "is sorry for what she did and is remorseful towards those she hurt."

Caisse was arraigned in Third Division District Court and entered no plea, which is customary for felony arraignments in District Court. She was released on personal recognizance and is due to appear in Superior Court on April 17 for a prearraignment disposition conference.

PMarandola February 19, 2014 at 12:00 AM
Desperate people do desperate things! Hope she fixes her life! Alex n Ani is not a nice compnay to work for nor buy from, they brag Made in USA what they should be doing is making a better product & stop overcharging people for this product! Pigs get fat hogs get slaughtered!
Bob February 19, 2014 at 10:56 AM
No sympathy for her or her junkie boyfriend......losers both of them....sick and tried of people feeling sorry for these types...she knew what she was doing was wrong...period Wonder how those bracelets will look with the orange jump suit she'll be wearing...
Boon Mcnolys February 19, 2014 at 05:22 PM
Do the crime, pay for it and life goes on.Its all about math. Does crime pay? I'm sure if she pocketed most and paid back half now and half in payments she wouldn't do any time. LOVE RHODE ISLAND HUH!
Boon Mcnolys February 19, 2014 at 05:42 PM
Not all bad is right.
Donna Garcia March 05, 2014 at 07:30 PM
Karma is a bitch......I waited for the day Karma would finally find her since this is not her first wrong doing, and I'm sure it won't be her last....Stripes or an orange jump suit won't be becoming on her either.....But if you do the crime, she deserves to do the time...Wear them well Nikki..............KARMA!!!

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